Chapter 1:

Seeing the world in a different perspective... Yes, that has always been his greatest wish. For many years, he was locked up in the mansion seeing nothing and no one else aside from the caretakers, who usually won't even talk to him, and almost a hundred rooms filled with nothing but loneliness.

Yes. He had always been lonely. He had never met his family. But his family is not dead. They are still alive, alive as as can be. It's just that he has never met them face to face.